HRM. BSBHRM602 Manage Human Resources Strategic Planning


· This form is to be completed by the assessor and used a final record of student competency.

· All student submissions including any associated checklists (outlined below) are to be attached to this cover sheet before placing on the students file.

· Student results are not to be entered onto the Student Database unless all relevant paperwork is completed and attached to this form.

Student Name:
Student ID No:
Final Completion Date:
Unit Code: BSBHRM602
Unit Title: Manage Human Resources Strategic Planning
Please attach the following documentation to this form Result
Assessment 1 Project/Report (Analysis, Forecasting, Planning, Consultation, Implementation and Role Play) S / NYS / DNS
Final Assessment Result for this unit C / NYC
Feedback is given to the student on each Assessment task Yes / No
Feedback is given to the student on final outcome of the unit Yes / No
Student Declaration I have been assessed in a fair and flexible manner. I understand that the Institute’s Student Assessment, Reassessment and Repeating Units of Competency Guidelines apply to these assessment tasks. Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback.
Name: Name:
Signature: Signature:
Date: Date:


Details of Assessment
Term and Year Term 1 2017
Assessment Type Project/Report (Analysis, Forecasting, Planning, Consultation, Implementation and Role Play)
Due Date Class Room Lecture Hall 2
Student Name:
Student ID No:
Qualification : BSB60215 Advanced Diploma of Business
Unit Code: BSBHRM602
Unit Title: Manage Human Resources Strategic Planning
Assessor’s Name
Assessment Outcome Satisfactory Not Satisfactory
Student Feedback
Student Declaration: I declare that this work has been completed by me honestly and with integrity. I understand that the Sydney Metro College’s Student Assessment, Reassessment and Repeating Units of Competency Guidelines apply to these assessment tasks. Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback.
Name: Name:
Signature: Signature:
Date: Date:
Student was absent from the feedback session.

Assessment/evidence gathering conditions
Each assessment component is recorded as either Satisfactory (S) or Not Yet Satisfactory (NYS). A student can only achieve competence when all assessment components listed under procedures and specifications of the assessment section are Satisfactory. Your trainer will give you feedback after the completion of each assessment. A student who is assessed as NYS is eligible for re-assessment. Should the student fail to submit the assessment, a result outcome of Did Not Submit (DNS) will be recorded.
Resources required for this Assessment
1. All documents must be created using Microsoft Office suites i.e., MS Word, Excel, PowerPoint

1. Upon completion, submit the assessment printed copy to your trainer along with assessment coversheet.

1. Refer the notes on eLearning to answer the tasks

1. Any additional material will be provided by Trainer

Instructions for Students
Please read the following instructions carefully

· This assessment is to be completed according to the instructions given by your assessor.

· Students are allowed to take this assessment home.

· Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided with feedback on your work within 2 weeks of the assessment due date.

· Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency.

· If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.

· Please refer to the College re-assessment and re-enrolment policy for more information.

Procedures and Specifications of the Assessment
You will be required to demonstrate the skills and knowledge required to research planning requirements. You will be also required to demonstrate the planning skills and knowledge required to develop & implement human resources strategic plans. You will be required to demonstrate the skills and knowledge required to effectively consult with your Centre Managers in the implementation of the human resources strategic plan, as the organization’s General Manager Human Resources.

· Read all materials required for this assessment task: this procedure and the Bounce Fitness Simulated Business

In response to the Bounce Fitness Simulated Business (provided).

· You will conduct research to discover what staffing needs are required for the Annual Strategic Human Resources Plan and develop a report, which addresses all questions in this task.

· You will develop a report on consulting with the organizations Centre Managers on staffing, for the purpose of meeting the needs of the Annual Strategic Human Resources Plan.

· You will develop an implementation plan, which addresses all questions in this task.

· You will participate in a 15-minute role play as the organizations General Manager Human Resources addressing each of the requirements of this task.

Case Study

Bounce Fitness is made up of four fitness centers. Head office is currently established in Cairns, Queensland. The other centers are in Brisbane, (Queensland), Sydney, (New South Wales) and Melbourne, (Victoria). It is the intention of the Board of Directors that a new center will be opened in Perth, (Western Australia).

It was established in 2001 by Margaret House as a single aerobic studio. After two years’ membership increases demanded the small leased center be expanded and a new facility was built on land purchased by the organization. In 2004 a second center was established in leased premises in Brisbane and then Sydney and Melbourne in the subsequent two years.

The Head Office remains in Cairns and a Board of Directors has been established to oversee the function of the business in all of the centers. Each center has a Manager, who reports to the CEO in Cairns, and a team of permanently employed fitness instructors and other casual instructors, all of whom report to the Center Manager. The business is operated on best business practice and complies with all legislative requirements, local by-laws and is registered with the national body.

Bounce Fitness intends to market its brand through excellence in service and expertise to establish itself as a premier provider of fitness and wellness in Australia. Much time is invested in training the Center staff to upgrade their professional skills and in customer service to foster a loyal member base. Classes are innovative and varied with regular changes to routines and activities.

Bounce Fitness has developed choreographed fitness moves with accompanying music which is geared to the varying interests, needs and goals of the member group. It is intended that all around Australia, gym and fitness center members will continue to be enhancing personal performance through classes designed and produced by this business. Classes are coupled with state-of-the-art fitness equipment to cater to those who prefer resistance training to aerobic workouts. Additional free weights allow for use by even die-hard lifters.

All centers are carpeted in areas used for stationary activities, spacious, well-ventilated and air-conditioned to make the environment as safe and comfortable as possible. They are light and feature wrap-around mirrored walls. The decor was designed by a Brisbane firm and is updated every three years. There are showers, toilets, lockers.

Each center features a retail section selling fitness shoes, clothes and other related fitness items. There is a small cafeteria which is leased to a provider who supplies healthy, low calorie drinks and light food. Each Center has regularly scheduled aerobic classes ranging from high intensity to low intensity. The scheduling is left to each Center but must sustain a minimum average of twelve in each class for them to continue to be held. The style of classes changes as new methods are developed to sustain interest and provide variety.

Circuit classes are also scheduled for groups who move in a circuitous rotation around the different resistance equipment sequentially as instructed by the Instructor. They are required to complete interval aerobic exercises during the completion of a class to enhance the value of the workout.

Very low intensity classes are also held in age care facilities to keep residents active and incorporate light weights to keep them healthy. This exercise contributes to the physical and mental health of participants as well as providing an interest in their day.

Special classes are held in high schools for senior students, sheltered workshops and other special situations as requested and are operated at minimal or no cost as a community service.

Funding is primarily from memberships. Memberships are sold on one, three, six and twelve monthly basis on a decreasing fee scale. Casual members are welcome, but the daily rate is a premium one.

Each Center sells memberships to 120%. This means that at peak times it could be quite crowded, but experience demonstrates that there is a maximum of 80% usage.

The retail arm of the business accounts for about 30% of the takings from each center. The strategic plan for retail is set to increase investment in sales this year to 35%. Each Center will be given a budget to develop and implement a sales and marketing plan to trial. The most successful may be implemented nationally and will attract an incentive for the most successful Center.

The catering facilities are currently leased to private operators, and this is reconsidered during each annual planning session by the Board, which produces 5% of the income, less than the rent off-set.

Task description

You will be required to develop, implement and maintain a strategic approach to the management of human resources in an organization covering areas such as: research planning requirements, develop human resources strategic plan and implement human resource strategic plan.

Task 1 – Research planning requirements

1. Review the strategic plan documents of Bounce Fitness and discuss what you have learned, including what the targets and goals are and how these will impact on the staff

2. Research emerging practices or trends that may impact on Bounce Fitness staff. Emerging practices or trends are things like changes in the way people buy or the community expectations, economic trends, labor market trends, new products or services that may be introduced, new technologies, political or legislative changes and/or qualification changes that may be required of your staff. Discuss your findings.

3. Discuss how the information from Task 1 may impact on Bounce Fitness staffing in the future, including the number of staff you will need and what skills your staff will need to have based on the results of your findings. How will you obtain these people?

4. Discuss how new technology will impact on Bounce Fitness, job roles and how the jobs are done. Identify appropriate technology including cost and benefit.

5. Discuss recent or forecast changes to legislation that could impact on your staffing.

Task 2 – Develop human resources strategic plan

1. Discuss how you would consult with the Centre Managers. Include copies of emails, memos, minutes of meetings or notes confirming meeting discussion

2. Discuss how you will gain agreement on the philosophies, values and policies. Your objectives and targets may include development of areas such as equal employment opportunity and diversity, human resources information systems, induction, industrial relations, job analysis and design, occupational health and safety, performance management, professional development, recruitment and selection, remuneration, staff retention and succession planning.

3. Document your strategic objectives and targets for the agreed plan.

4. Select at least 2 options for achieving your objectives and targets. One of these must be your final choice. These could include external provision by a consultant or contractor/s, having the work performed elsewhere (outsourcing), internal human resources provision of the service/s, and internal non-human resources provision of the service/s and/or merging of business units. Discuss each and why you made the final choice that you made. Include a Cost Benefit Analysis for each of your chosen options.

5. Discuss your strategic human resource plan and mention how do you get support you’re your senior management for the plan.

6. Develop risk management plans to support the agreed strategic human resources plan and manage contingencies.

Task 3 – Implement human resources strategic plan

1. Discuss how you will work with others to see that the plan is implemented. How you will monitor and review the plan?

2. Discuss how you will adapt the plan if circumstance change.

3. Discuss how you will evaluate and review the performance of the plan against the objectives.

4. In groups of 2 to 3 students (organized by your assessor), you will be required to participate in a 15-minute role-play as the General Manager Human Resources of the organization. You must consult with your Centre Managers (played by the remaining members of the group) on the implementation of the human resources strategic plan. You are required to hear their ideas and opinions and negotiate an agreement between them, making changes where possible and appropriate.

Note: Your assessor will complete the following table as they observe you in this role-play, therefore ensure you meet each requirement in the table and utilize it as a guide when preparing for the task.

BSBHRM602 Assessment 1

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