Assignment Brief

Unit Number and Title 4. management and operations
Start Date 03-04-18
Hand In Deadline 05-05-18
Assessor Name Ms. Annu CHarikar
Assignment No ONE
Purpose of this assignment

To develop an understanding of the difference between the function of a manager and the role of a leader. Students will learn different characteristics, behaviours and traits which support effective management and leadership. This assignment will help them develop sufficient knowledge and understanding of how management and operations make a positive, efficient and effective contribution to an organisation.

Assignment Description

This Assignment covers the Learning outcomes LO1, LO2, LO3 and LO4.

Preparation guidelines

· The report should be grammatically correct and word processed.

· The written report must be presented in a professional manner, with FORM 1, front page, contents page, page numbering, bibliography and annexes.

· Use the Font as Arial size 11 and 1.5 line spacing.

· Identify any references and Use the Harvard referencing system.

· Complete the Form 1 page and sign the statement of authenticity.

· You will pass the assignment only if you achieve all Pass criteria. Student must provide evidence that learning outcomes of the subject have been met.

· Assignment will be checked for Plagiarism. Appropriate Actions may be taken as per College / Edexcel Plagiarism Policy.

Good practice

· Make backup of your work in different media (hard disk, memory stick etc) to avoid distress for loss or damage of your original copy.

· Make an extra hardcopy of your work submitted for your own reference or later use.


TASK 1: (Covering Assessment criteria LO 1, 2 & 4)

You are the Human Resource Manager for [an organisation of your choice] and have been asked by the CEO to investigate the impact of leaders and managers on the operations of this ever-growing company.

You will need to produce a report for the senior leadership team that includes the following:

1. Definition and roles of both managers and leaders, highlighting the differences between management and leadership.(LO1)

2. Leadership styles in application to different organizational situations, and Leadership theories adopted.(LO1)

3. Impact of management theories like ‘chaos theory’ and ‘management by objectives’ on the organisation and how these have supported growth and sustainable performance.(LO2)

4. Conclusions on how managers and leaders have made an impact on the organisation and recommendations for future improvements.(LO2)

5. Influence of Culture, Value and ethics on both leadership and management of the organisation. (LO4)

6. Role that Intrapreneurship plays to enhance talent within the organization.(LO4)

Submission Format for Task 1:

The submission is in the form of a individual report. This should be written in a concise, formal business style. You are required to make use of headings, paragraphs and subsections as appropriate, and all work must be supported with research and referenced using the Harvard referencing system. Please also provide a bibliography using the Harvard referencing system. The recommended word limit is 2,000 – 2,500 words, although you will not be penalised for exceeding the total word limit.

TASK 2: (Covering Assessment criteria LO 3)

(To be presented in Last class i.e. 26th April 2018)

Since reporting on the role of management and leadership within [organisation name] as the HR Manager, the CEO and founder have now asked you to feedback on best approaches and practices with regards to operations management.

This will take the form of a presentation to the leadership team that will address how the leadership and management team can improve overall operations within the company. To assist with this you will need to investigate external business factors that impact upon operational management and the decisions the management team makes.

The presentation slides should cover the following areas:

1. Introduction about the organisation.

2. Explanation of the key operational functions they follow like Six Sigma, Lean Production & Queuing Theory and value it brings to the organisation.(LO3)

3. How operational efficiencies can be improved to successfully meet business objectives using appropriate management techniques like TQM (Total Quality Management) & Just-in-time Inventory Management. (LO3)

4. Conclusions and supported recommendations for future improvements to be taken by the organisation.(LO3)

Submission Format for Task 2:

1. The submission is in the form of a 10-minute individual PowerPoint presentation and 5 minutes allocated for questions on the given date. This will be recorded for evidence of submission.

1. Students have to be in Business formals for the presentation

1. The recommended word limit is 1,000 – 1,500 words, including speaker notes, although you will not be penalised for exceeding the total word limit. All work must be supported with research and referenced using the Harvard referencing system.

1. Students can choose to RECORD a video presentation. Attire remains business formals. But, will lose marks as they wouldn’t have the Q&A from the teacher and fellow students. That’s why in class presentation is recommended.

1. The PPT file will be submitted on Edmodo by everybody.

1. Video files recorded should be in MP3 /MP4 format only.

Learning Outcomes and Assessment Criteria
Learning Outcome Pass Merit Distinction
LO1 Differentiate between the role of a leader and the function of a manager. P1 Define and compare the different roles and characteristics of a leader and a manager. M1 Analyse and differentiate between the role of a leader and function of a manager by effectively applying a range of theories and concepts. D1 Critically analyse and evaluate the different theories and approaches to leadership in given contexts
LO2 Apply the role of a leader and the function of a manager in given contexts P2 Examine examples of how the role of a leader and the function of a manager apply in different situational contexts

P3 Apply different theories and models of approach, including situational leadership, systems leadership and contingency

M2 Assess and evaluate the strengths and weaknesses of different approaches to situations within the work environment.
LO3 Demonstrate an appreciation of the role leaders and managers play in the operations function of an organization P4 Explain the key approaches to operations management and the role that leaders and managers play.

P5 Explain the importance and value of operations management in achieving business objectives.

M3 Evaluate how leaders and managers can improve efficiencies of operational management to successfully meet business objectives.

D2 Critically evaluate application of operations management and factors that impact on the wider business environment.

LO4 Demonstrate an understanding of the relationship between leadership and management in a contemporary business environment

P6 Assess the factors within the business environment that impact upon operational management and decision-making by leaders and managers

M4 Analyse how these different factors affect the business environment and wider community



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