Oral communication and written communication

Oral communication and written communication.

1.Define both oral communication and written communication, using examples to describe when each type of communication is most effective
2.Describe five ways in which you can use nonverbal cues to show speakers that you are listening to them, and provide an example for each.
3.Why is professional courtesy important in business? What are some specific situations in which professional courtesy should be demonstrated?

Sample Solution

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Oral communication and written communication


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